Customer Stories

AirAsia continues to exceed customer expectations through its hiring

Case Study:

AirAsia brand lands them record number of candidates.

To call AirAsia a high-flier is an understatement. Founded in 2001 with a simple mission – “to allow everyone to fly”— the company has grown rapidly carrying more than 40 million passengers a year to over 160 destinations in 25 countries. For 11 years in a row, it has been rated the world’s top low-cost airline.

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  • Candidate customer experience was challenging.
  • Screening a huge number of resumes and scheduling interviews imposed a heavy burden on recruiting teams.
By adopting the AI-powered Talent Intelligence Platform from Eightfold, AirAsia reduced the cost, became more efficient, and accelerated the complex process of finding the best qualified candidates to continue to exceed customer expectations.
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Case Study:

How AirAsia transformed their candidate experience with AI

By adopting Eightfold’s AI-powered Talent Intelligence Platform, AirAsia immediately reduced the cost, increased efficiency, and accelerated finding the best qualified candidates, while continuing to exceed customer expectations.