AirAsia continues to exceed customer expectations through its hiring
AirAsia brand lands them record number of candidates.
To call AirAsia a high-flier is an understatement. Founded in 2001 with a simple mission – “to allow everyone to fly”— the company has grown rapidly carrying more than 40 million passengers a year to over 160 destinations in 25 countries. For 11 years in a row, it has been rated the world’s top low-cost airline.
- Candidate customer experience was challenging.
- Screening a huge number of resumes and scheduling interviews imposed a heavy burden on recruiting teams.
How AirAsia transformed their candidate experience with AI
By adopting Eightfold’s AI-powered Talent Intelligence Platform, AirAsia immediately reduced the cost, increased efficiency, and accelerated finding the best qualified candidates, while continuing to exceed customer expectations.